Legal

TERMS AND CONDITIONS FOR THE SUPPLY OF GOODS BY OHNE LTD (“OHNE”)


1. THE CONTRACT BETWEEN US

Full payment of the price of the goods that you order must be received by OHNE before your order can be accepted. Once payment has been received in full we’ll confirm that your order has been accepted by sending you an email at the email address you provided in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2. PRICE

2.1 The prices payable for goods that you order are as set out in our website.

2.2 These prices can be subject to change at any point. If you are already signed up to a subscription, you will be notified of any change in charges prior to the next payment.

2.3 In most instances, OHNE covers the cost of shipping. There may be a small shipping fee associated with a coupon code or for next day delivery. All pricing is set out in our website.

2.4 OHNE may not be able to deliver to all locations.

3. YOUR RIGHT TO CANCEL YOUR CONTRACT

3.1 You may cancel your contract with us for the goods you order at any time. However, you need to cancel within 5 working days of your next due payment or your next order may be shipped as scheduled and you will be charged if it is. You do not need to give us any reason for cancelling your contract, nor will you incur any penalty charges.

3.2 To cancel your contract you can either notify us by email at ineedyou@ohne.co or cancel on your account.

4. CANCELLATION BY US

4.1 We reserve the right to cancel the contract between us if:

4.1.1 we do not have enough stock to deliver the goods you have ordered;

4.1.2 we do not deliver to your area;

4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical or software error or an error in the pricing information received by us from our suppliers; or

4.1.4 payment has not been received.

4.2 If we cancel your contract we will notify you by email and will credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

5 DELIVERY OF GOODS TO YOU

5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

5.2 Once your order has been accepted, delivery will be made before your expected period date if possible, or if not then as close to this time as is possible. If you have chosen monthly delivery, your order will be delivered as soon after your order has been accepted and in any event within 30 days of your order.

5.3 Upon delivery to you, you will become the owner of the goods you have ordered. Once goods have been delivered they will be held at your own risk and we shall not be liable for their loss or destruction.

6 LIABILITY

6.1 We shall have no liability for goods we deliver that are not what you ordered, goods that are damaged, or defective, or if the delivery is of an incorrect quantity unless you notify us in writing at our contact address within 5 working days of the delivery of the goods in question.

6.2 If you do not receive the goods ordered within 30 days of the date on which you ordered them, we shall have no liability to you unless we receive written notification at our contact address within 45 days of the date on which the goods were ordered by you.  

6.3 If you notify us of a problem with your order under clauses 6.1 or 6.2 above, our only obligation will be, at your choosing:

6.3.1 to rectify any shortage or non-delivery;

6.3.2 to replace or repair any goods that are damaged or defective; or

6.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

6.4 Except as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify us of under this condition, and we will have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.3.3 above.

6.5 OHNE offers it service to the UK markets. If you order from outside the UK, you do so at your own risk.You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

6.6 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable United Kingdom law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

6.7 You are responsible for ensuring that all items sold to you are appropriate for your use and do not contain any substances that may cause you harm (i.e. allergies/ negative reactions).

7 NOTICES

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address.

8 EVENTS BEYOND OUR CONTROL

In the event of circumstances beyond our reasonable control, including, but not limited to, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident, then we shall have no liability to you for any failure to deliver goods you have ordered, or any delay in delivery.

9 INVALIDITY

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

10 PRIVACY

You acknowledge, accept and agree to be bound by the terms of our privacy policy.

11 THIRD PARTY RIGHTS

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right to enforce any term of this agreement, but this does not affect any right or remedy of a third party that exists or is available under any applicable law.

12 GOVERNING LAW

The contract between us shall be governed by and interpreted in accordance with UK law.

13 REFERRALS
By participating in the Referral Program, you (the “Referrer”) agree to adhere to these Referral Program Terms & Conditions and OHNE’s Terms of Use and Privacy Policy.

13.1 About the OHNE Referral Program

Qualified Referral: Referrers will receive ÂŁ5 credit for each Qualified Referral. A “Qualified Referral” is defined as a first purchase made at www.OHNE.co by a person (a “Referred Customer”) who arrives to our website by clicking your OHNE Referral Program link. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address). We will automatically reject suspicious referrals. If someone you referred orders their first box of OHNE tampons through your referral link but your account was not credited, your referral might have been flagged as suspicious. Just shoot us an email—ineedyou@ohne.co—and we’ll sort it out for you.

Referral Rewards: For you to earn Reward Credits as a Referrer, the Referred Customer must complete an order on OHNE.co and must not have shopped on OHNE.co before.

Reward Credits: Each Reward Credit will be worth ÂŁ5 in account credit on OHNE.co, to be used on future orders of OHNE tampons. Your account will automatically update with your Reward Credits within 7 days of the Referred Customer placing their first order. As a Referrer, you are responsible for any and all tax liability resulting from Referral Credits.

13.2 Eligibility
Only individuals are eligible for OHNE’s Referral Program. It cannot be used by businesses for affiliate lead generation, as determined at OHNE’s sole discretion. You must be a legal resident of the United Kingdom to be eligible to benefit from the OHNE referral programme.

13.3 Restrictions
Please only refer people via email who you know personally – friends and family members, people with whom you have a personal relationship, and those you have obtained permission from to contact. A “friend” is a person that you communicate with frequently and know personally. A “family member” is a person who is your parent, sibling, child, or a person with whom you are related through blood, marriage, or common-law partnership. Emails must be created and sent personally and not via bulk email distribution. Any distribution of your referral link that might be considered unsolicited commercial email or “spam” is expressly prohibited and will be considered grounds to shut down your account and exclude you from OHNE’s Referral Program. We’ll be watching out for spammers, so please be kind and only share with people you know—no one likes an oversharer!

Additionally, Reward Credits are not valid for cash or cash equivalent and must be used in the currency in which they were received (effectively, collecting credits awards you, the referrer, tampons, not cash). Reward Credits cannot be transferred to other people or accounts.

13.4 Right to Close Accounts
OHNE reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the OHNE Referral Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.

13.5 Right to Cancel Program or Change TermsOHNE reserves the right to cancel the OHNE Referral Program or to change these Terms & Conditions at any time, at its discretion. However, such changes will not affect the expiry date of any referral link that has already been distributed, nor your entitlement as a referrer to use any Reward Credits that you may already have accumulated, in agreement with these Terms & Conditions.

14 ENTIRE AGREEMENT
Together with our current website prices, delivery details, contact details and privacy policy, these terms and conditions set out the whole of our agreement relating to the supply of goods by us to you.

No conversation, or anything said by any sales person or employee on our behalf should be interpreted or understood as an authorised representation regarding the nature or quality of any goods offered for sale by us. Excepting fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

 

Website Terms of Use

Can I print one of the OHNE site pages?

You are welcome to view ohne.co, save or print individual pages from these sites for personal and noncommercial use, based on the provision that you have read, agreed and accepted the notices and terms. You may not copy, modify, distribute, publish, display, transmit or create derivative works from this site without prior permission from OHNE..

Can I use the OHNE logo?

The OHNE logos and trademarks used and displayed on the OHNE site and throughout our social media are registered, meaning that they cannot be used in any way, including advertising, without prior permission of OHNE.

Are the images on the OHNE site true colour representations of the products provided?

We strive for an accurate portrayal of products and services on our website, however, computer screens, monitors and scanners may vary in their reproduction of colour. So, all picture colours, products and swatches displayed should be regarded as approximations.

Will the website change?

As we grow and update our products and services, the features, specifications, content, services, products and their prices listed on this website may vary or change at any point.

 

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